FAQ
Introduction
At Lenzip, we understand that choosing the right zipper for your application can raise several questions. We’ve compiled a list of frequently asked questions to assist you in making informed decisions about our products and services.
Do zippers need to be lubricated?
Can I make my own separating (open end) zippers?
What is your guarantee?
What is your minimum order?
Can Lenzip zippers meet government certification?
How long does it take to process an order?
Are Lenzip zippers recognized by testing agencies such as Underwriter’s Laboratory®?
Can you make zippers to any length?
Do you stock zippers that are already made?
Tell me about custom logo sliders
Can Lenzip dye-to-match?
Where are Lenzip zippers made?
Can I order webbing cut to length?
1. Do zippers need to be lubricated?
Metal tooth zippers can be lubricated to allow easier “meshing” of the metal teeth. Zippers are a mechanical device much like a gear. Occasional lubrication of metal tooth zippers is perfectly acceptable. Use a wax like product or even a candle to apply directly to the metal teeth. Do not use a spray lubricant. Plastic tooth zippers (either molded plastic or coil) should NOT be lubricated. Lenzip molded plastic zippers are made from DuPont Delrin® acetal resins. These resins are very strong and need no lubrication. Coil zippers should never need lubrication.
2. What is the difference between coil, molded plastic, and metal zippers?
- Coil Zippers: Made from a continuous coil of nylon or polyester, these zippers are lightweight and flexible, suitable for garments and bags.
- Molded Plastic Zippers: Feature individually molded plastic teeth, offering durability and resistance to environmental elements, ideal for outdoor gear.
- Metal Zippers: Comprise metal teeth, providing strength and a classic appearance, commonly used in jeans and heavy-duty applications.
3. How do I determine the correct zipper size (gauge) for my project?
Zipper gauge refers to the width of the zipper teeth when closed, measured in
millimeters. Common gauges include #3, #5, #8, and #10. The choice depends on the
application:
- #3: Lightweight fabrics, dresses, and skirts.
- #5: Jackets, bags, and upholstery.
- #8/#10: Tents, outdoor gear, and heavy-duty applications.
4. Can I order custom zippers tailored to my specific needs?
5. What is the typical lead time for custom zipper orders?
Our standard lead time for custom orders is typically under three weeks. However, this may vary depending on the complexity and quantity of the order. We strive to meet your
deadlines and will communicate any changes promptly.
6. Do you offer samples for testing and evaluation?
7. How should I maintain and care for my zippers?
- Regular Cleaning: Remove dirt and debris using a soft brush.
- Lubrication: Apply a suitable zipper lubricant to metal zippers as needed.
- Proper Use: Avoid forcing zippers open or closed to prevent damage.
8. What should I do if my zipper gets stuck or separates?
9. What is your minimum order?
10. Can I make my own separating (open end) zippers?
No. The components at the bottom of an open end zipper are fastened to the zipper with specialized equipment that includes a punch press and dies made specific to the size and shape of the component. Attempting to attach these components without this equipment will result in a mis-formed component that will not allow the zipper to operate properly. Lenzip does not sell pin and box components.
11. What is your guarantee?
All Lenzip zippers are guaranteed for the life of the zipper. Lenzip zippers are guaranteed against defective materials and/or workmanship for the life of the zipper. Any zipper returned and so found, will be replaced by a new zipper free of charge. Our liability in connection with the use of Lenzip zippers is limited, however, to the value of the zipper.
12. What is your minimum order?
Minimum orders are based on the gauge and style of the zipper ordered. Typically, the minimum would be 50 pieces of exactly the same style, length and color. Smaller gauge zippers would require a 100 piece minimum of the same style, length and color. Exceptions to minimum order requirements would be zippers of an unusual length or configuration.
13. Can Lenzip zippers meet government certification?
All Lenzip zippers can comply with U.S. Government specifications AN-229, VF-106 and A-A-55634
14. How long does it take to process an order?
All Lenzip zippers can comply with U.S. Government specifications AN-229, VF-106 and A-A-55634
15. Are Lenzip zippers recognized by testing agencies such as Underwriter’s Laboratory®?
Yes, Lenzip produces a line of Fire Resistant zippers made with Nomex® tape that has been tested and certified to 5 of the most demanding applications for fire-fighting apparel and turn-out gear.
16. Can you make zippers to any length?
Yes. We can make zippers from about 2″ long to over 8,000″ long
17. Do you stock zippers that are already made?
Lenzip stocks zippers for immediate shipment for the marine industry. These zippers are #8 and #10 molded plastic zippers in standard marine lengths and made with standard marine sliders. All other types of zippers are made-to-order due to the thousands of various materials, colors, length and slider choices that are available. Standard lead times will prevail for all non-stocked cut-to-length zippers.
18. Tell me about custom logo sliders
Lenzip can create a custom logo slider. Clean artwork is required in disk format and costs depend on the complexity of the logo. Samples would be submitted for your approval prior to the production run. There is a one-time, non-reoccurring cost to produce the mold necessary to create the custom pull. Costs for such molds are quoted indivually, based on the tooling required. Minimum orders are required for production runs. These minimums may range from 10,000 pieces to 25,000 pieces depending on the size/shape of the pull. Costs for such custom pulls are quoted individually.
19. Can Lenzip dye-to-match?
On large orders, we can accommodate a certain color request. We do not provide sample dye lots or provide special order colors on small quantity runs of non-stocked colors. Please refer to our color list for our standard colors.
20. Where are Lenzip zippers made?
Lenzip zippers are assembled in Rolling Meadows, Illinois, a Chicago suburb. Much of the raw material used to make Lenzip zippers is manufactured in the United States. Some components used are from foreign sources.
21. Can I order webbing cut to length?
We are exploring options to sell webbing in smaller quantities, but unfortunately all webbing products are currently sold by the spool. In several cases, we offer different length spools to better fit your needs.
Conclusion
We hope this FAQ section addresses your queries regarding our zippers and services. For further assistance or specific questions, please reach out to Lenzip at info@lenzip.com or call 847-368-9000.